The ICT Help Desk in Hardman & Jacob’s Undergraduate Learning Center provides support for many common software and desktop computer issues, including network connection problems, Canvas and myNMSU support. (see announcements below).
Work Orders and Trouble Tickets
- To request a new service,
File a Work Order
- To get an existing service repaired, File a Trouble Ticket
Help Us Help You!
Before Contacting the Help Desk:
- Know your NMSU Banner ID number (found on your NMSU ID)
- Know your myNMSU user name and password
Don’t have a myNMSU account?
Sign up here.
News and Announcements
Our physical office is closed and to help keep you safe, the ICT Help Desk
now offers these channels to assist you:
- Zoom w/us in our ICT Virtual Helpdesk (Use Zoom meeting ID: icthelpdesk)
- Call us: 646-1840
- Email us: firstname.lastname@example.org
- Software: Go to Software.nmsu.edu