Equipment, Wi-Fi, Software, Office365, Computer Labs, and Printing

IT troubleshooting tips and instructions for campus equipment, software, and labs.

Categories (7)


Information about desktop, laptop, or peripherals support and purchasing.


Information regarding operational support for software and virus and malware removal tools.

Network & Wifi Help

Network registration, Wi-Fi troubleshooting, and VPN installation.

Office 365 Instructions & Self Help (Word, Excel, Powerpoint, Outlook, Etc.)

Self-help instructions for Office 365 software, including Microsoft Word, PowerPoint, Outlook, etc.

Mobile Devices (Phones)

Information about mobile device configurations and support.

Web Browser (Chrome, Firefox, Safari)

Operational support for browsers, including update installation and data erasure and recovery support.

Smart Devices (Speakers, Alexa, Etc.)

Setup, connectivity, and Wi-Fi troubleshooting support for smart devices like Amazon Alexa and Echo.