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Overview
This article provides general information about Apple ID migration/transfer for Apple ID's within the NMSU domain.
When an organization reclaims its domain, Apple requires individuals who previously created an Apple ID with that email to update their Apple ID. This ensures the account remains accessible while allowing the organization to manage its domain.
Procedure
Why This Is Happening
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New Mexico State University is recovering the @nmsu.edu email domain.
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Users who created an Apple ID using their NMSU email will be asked to update their Apple ID.
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This is required due to Apple’s system requirements and cannot be bypassed.
What This Means for You
Purchased Items
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All purchased items (apps, subscriptions, media) remain with your account.
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Only the email address associated with the account will change.
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You can choose to keep your account as a personal Apple ID or transfer it (if eligible). T
There is also an option to migrate the account. If this question is posed please forward to Jamf@nmsu.edu
If You Don't Update Your Email
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You will have 30 days to act after receiving Apple’s notice.
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If you do nothing, Apple will assign a temporary email (e.g., john-example.edu@temporary.appleaccount.com).
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You must then sign in with the temporary email and update your Apple ID to a permanent one.
How to Update Your Apple ID
Where to Get Help
Example Email Notification
Users will receive an email from Apple prompting them to migrate or change their email address. It will look similar to this:
Contact Information:
IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)
Email: help@nmsu.edu
Zoom Link: https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm