TeamDynamix New User Interface

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Overview

 

TeamDynamix (TDX) is excited to introduce a refreshed and enhanced user experience (UX), going live on July 19th! This update features a modern, intuitive interface designed to simplify navigation, streamline ticket management, and make your daily tasks more efficient.

The new interface will appear in the TDNext section of TeamDynamix. Watch this linked preview video (starting at the relevant timestamp) for more information.

There are some significant (but hopefully fairly intuitive) changes to what happens when you click on a ticket. See the PDF to the right for an overview of these changes in the Technician Quick Start- New Work Management Interface guide.

 

Contact Information:

IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)

Email: help@nmsu.edu



Zoom Link:
https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm

Details

Details

Article ID: 18591
Created
Thu 5/29/25 3:41 PM
Modified
Mon 7/7/25 2:14 PM
Environment
What service, system, process, application, or product could be impacted? Has anything changed in the environment recently? Environment statements are specific to the issue and resolution, and are true before and after resolution.
TeamDynamix

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