Mac- Request Admin Privileges

Body

Overview

This guide explains how to temporarily request admin privileges on a Mac using Jamf Connect. Admin access is typically restricted for security reasons, but Jamf Connect allows users to elevate their permissions when necessary. Follow the steps below to request admin rights for a limited time (15 minutes), with the option to renew access as needed. 

Note: This feature is intended for staff and faculty using NMSU-issued MacBooks only.

Procedure


Step 1:

Make sure you're on your main screen and have access to the top menu bar.

 

Step 2: 

Click the Jamf Connect icon in the top-right corner of your screen.

 

Step 3:

Select "Request Admin Privileges" from the dropdown options menu.

 

Step 4:

If prompted, enter a 'reason' for requesting admin access, then click Continue.

Note: Admin privileges will be active for 15 minutes. If you need more time, repeat the same steps after the timer ends.

 

Contact Information:

IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)

Email: help@nmsu.edu



Zoom Link:
https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm

Details

Details

Article ID: 18965
Created
Tue 7/1/25 1:05 PM
Modified
Tue 7/1/25 1:49 PM
Environment
What service, system, process, application, or product could be impacted? Has anything changed in the environment recently? Environment statements are specific to the issue and resolution, and are true before and after resolution.
Mac