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Overview
The NMSU Cisco VPN (Virtual Private Network) application establishes a secure connection to our network off-campus. It allows Windows users to perform functions that normally would only be possible while on our network such as file transfer to our web servers (FTP), as well as sending mail without authenticating on our outgoing (SMTP) mail server. For an encrypted Internet connection or to access the NMSU local area network off-campus, NMSU offers a Virtual Private Network Client for students, staff, and faculty to download. The VPN allows users to perform network activities such as mapping a network drive, or accessing NMSU website that are protected.
MAC users can download and Install VPN Client by following the steps below:
Procedure
Step 1:
Click on the link http://vpn.nmsu.edu/ to direct you to the NMSU VPN Client Installer page.
Step 2:
On the Client Installer page, enter your NMSU username (e.g., ahmed13) and password, then click Login.
Note: After logging in, you'll receive a 2FA prompt, either a notification on your registered device or a call/text for verification. Follow the instructions to complete verification and proceed
You may be prompted to choose a sign-in preference, if prompted, select Yes.
Note: The verification process may vary depending on the contact preference provided in your initial 2FA set-up.
Step 3:
You'll be redirected to the AnyConnect Secure Mobile Client page. If you're using a MAC, click Download for macOS.
Step 4:
After the download is complete, go to your Downloads folder to locate the VPN installer file. Double-click the file to begin the installation process.
Note for Mac users: You may need to double-click the downloaded file to open a folder. Then, double-click the installer icon inside the folder to start the installation.
In the dialogue display box, click Continue to complete prompts on:
License
Read "License Agreement" for AnyConnect and click Continue. After clicking continue, select Agree to proceed to the next field.
Destination Select
Under "Destination Select" you will be presented with options to choose from, thus, a specific location to complete your installation. I.e. for this document "Mac HD" was selected as destination for installation.
After selecting Destination, click on Continue to proceed to the next field.
Installation Type
Under this section, you will be provided with information on the size of the file you plan to install.
Click on Install to complete standard installation of software.
Installation
Provide your password information and proceed by clicking on Install Software.
Note: The password and username should be consistent with your computer login credentials (please don't provide your NMSU password and login here).
Note: Also in some cases the extension may be blocked after clicking on install, if this occur, a dialogue box will be displayed with the notice "Attention Required".
Navigate to the bottom right corner of the dialogue box and click on Open Preferences to update Security and Privacy Settings, then click on Allow.
Summary
If your Installation is complete, you will be informed with the notice "The installation was successful".
Then click on Close to exit the dialogue box.
Step 5:
Navigate to the Search tool on your computer home-screen and type "Cisco". After search is complete, select Cisco from the options provided. In the Cisco folder, double click "Cisco AnyConnect Secure Mobility Client".
Step 6:
A dialogue box will be displayed, type "vpn.nmsu.edu" in the field provided and click Connect.
Step 7:
Next, type your email in the sign-in field and click Next.
Note: the email you provide in this field should be consistent with your NMSU email and must have @nmsu.du at the end (e.g., akdejore@nmsu.edu)
Step 8:
Type in your "NMSU password" and click Sign-in.
Note: after signing-in, either an approval request will be sent to your registered 2FA device or a call/Text Verification will be initiated to verify your identity, follow the prompts to complete set-up.
You may be prompted to choose a sign-in preference, if prompted, select Yes.
Please be aware that verification process may vary depending on contact preference provided in your initial 2FA set-up.
Step 9:
You will be prompted if you connected correctly.
If You're Still Experiencing Issues
Submit a ticket to the IT Help Desk here.
Contact Information:
IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)
Email: help@nmsu.edu
Zoom Link: https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm