Canvas: Troubleshooting

Body

Overview

The Canvas Troubleshooting Guide is a comprehensive resource designed to help instructors, students, admins, and all users resolve common issues within Canvas. Whether you're new to the platform or just need a quick fix, this guide walks you through the most frequent problems and their solutions.

Procedure

 

For detailed step-by-step instructions, visit: Canvas Troubleshooting Guide

 

If You're Still Experiencing Issues

Submit a ticket to the IT Help Desk here 

Contact Information:

Academic Technology | NMSU Global
In Person: Milton Hall - Room 80
Phone: (575) 646-5125

Email: learning@nmsu.edu

Support Hours: M-F 8am-5pm

 

Details

Details

Article ID: 5000
Created
Mon 5/22/23 3:06 PM
Modified
Sun 9/28/25 7:46 PM
Environment
What service, system, process, application, or product could be impacted? Has anything changed in the environment recently? Environment statements are specific to the issue and resolution, and are true before and after resolution.
Canvas

Related Services / Offerings

Related Services / Offerings (1)

Provides basic support for Canvas, including assistance with login, navigation, and other general use issues.