June 9th – myNMSU System upgrade and Systems Outage: June 10th 11:30 PM through June 11th 10 AM.

  • On June 10th , ICT will begin enhancing your access to NMSU systems. This enhancement, which will improve security and your user experience, is part of the upgrade to Banner, which is known as Banner XE or Banner 9. The initial systems that are affected by this enhancement are myNMSU and functions within myNMSU, such as Self Service and learn.nmsu.edu (If used to access Canvas).
  • After the June 11th enhancement, here’s what you can expect:
    • When you log into myNMSU or Canvas, you will be automatically logged into both systems; you won’t need to reenter your NMSU username and password. o Please note that when visiting learn.nmsu.edu, you will be required to click on a button that will take you to your Canvas courses.
    • When you log off of myNMSU or Canvas, you will be automatically logged off of both systems. 
    • If you go directly to learn.nmsu.edu and you are not logged into myNMSU, you will be directed to the myNMSU homepage to log into your Canvas courses.
    • Bookmarks saved in your web browser, as well as those saved in your myNMSU Favorites list, such as Timesheet and Summary Class List, will no longer work after June 11th. Bookmarks can only be created in the Favorites area in myNMSU. Bookmarks saved in web browsers will no longer work after that that date.
  • For more information, visit help.nmsu.edu. ICT will be sending further announcements as new system enhancements become available. If you need additional information about system enhancements or need technical assistance, visit help.nmsu.edu, or contact the Help Desk at 646-1840 or help@nmsu.edu. You are also welcome to contact me directly at norma@nmsu.edu if you have any questions regarding this notice.