Mac: Log In with NMSU Credentials

This article will walk you through the steps to log in to an NMSU-owned Mac computer using your NMSU credentials.
Make sure your device is connected to the NMSU network before logging in.

Step 1: Connect to the Internet

1. Make sure your Mac is connected to the Internet.

2. Click the Internet (Wi-Fi) icon on the top-right corner of your Mac screen.

   • When connected, the Wi-Fi icon should appear white.

3. Once connected, the login screen should appear as shown below:

Step 2: Refresh the Network Connection (if the login screen doesn't appear)

1. If the login screen doesn't appear, click the computer icon in the top-right corner of your screen.

2. Then click the refresh icon next to it.

3. After refreshing, the correct login screen should display:

Step 3: Log In

1. On the login screen, enter your NMSU username and password. 
2. Make sure you are on the correct login screen, as shown below:

3.  Do not attempt to log in from this local screen:

Troubleshooting

Restart your Mac, then reconnect to Wi-Fi once it powers back on. The correct NMSU login screen should display automatically.
 

If You're Still Experiencing Issues

Submit a ticket to the IT Help Desk here.  

IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)
Email: help@nmsu.edu

Zoom Link: https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm