What Is It?
Desktop Support offers support for several desktop-related issues. Desktop Support includes, but is not limited to:
- New computer setup/re-setup and tune-ups
- Rebuild/reimage computer
- Data backup and/or transfer
- Email setup and configuration
- Connection to sharedrives
- Email problems
- Software, hardware, and memory installation
- Virus and malware removal
- Printer setups and troubleshooting
- Break passwords
- Connect to existing printers
- Network troubleshooting
- Login, browser, calendar sharing, power option, and file/folder permissions problems
- Registering device(s)
- Setup iPads/tablets/other mobile devices
Who is Eligible to Use It?
All NMSU faculty and staff are eligible to utilize Desktop Support to troubleshoot issues, including computer and email setup, login, browser, and other IT-related issues.
How Do I Get Started?
Click the "Request Desktop Support" button above to request help from a member of NMSU's IT department.
How Much Does It Cost?
The costs may vary depending on the department and type of service requested.