Body
Overview
This document provides information to NMSU students and employees on how they can change their chosen username in relation to the criteria set by the University.
Procedure
NMSU students and employees may only change their usernames under the following circumstances:
- Your legal name has changed.
- Documented harassment.
- Note: That changes due to "Documented Harassment" must be reviewed by the CISO or CIO
- To address gender comfort and safety concerns.
- The originally chosen username is misspelled, vulgar, suggestive, clearly objectionable, not typical in a business setting (A user can only change their username one time for this type of circumstance).
Important: Current and former employees with financial records associated with their username will not be eligible to make the change.
In the case of a username change, your new username must meet the following criteria:
- must be more than six with a maximum of eight characters in length
- must be based on your name, except for cases of harassment
If you plan to change your username, send a request from your NMSU email account to help@nmsu.edu.
Please provide the following information:
- Your Full Name
- Date of birth
- NMSU ID Number
- Current NMSU username
- Reason for requesting change
- Three (3) username options that are 6-8 characters in length (Letters and numbers only)
- A valid email or phone number where you can be reached once the change has been made.
If You're Still Experiencing Issues
Submit a ticket to the IT Help Desk here.
Contact Information:
IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: 575-646-HELP (4357)
Email: help@nmsu.edu
Zoom Link: https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm