Apple ID: Migration Guide

Overview

This article provides general information about Apple ID migration/transfer for Apple ID's within the NMSU domain.  

When an organization reclaims its domain, Apple requires individuals who previously created an Apple ID with that email to update their Apple ID. This ensures the account remains accessible while allowing the organization to manage its domain.

Procedure

Why This Is Happening

  • New Mexico State University is recovering the @nmsu.edu email domain.

  • Users who created an Apple ID using their NMSU email will be asked to update their Apple ID.

  • This is required due to Apple’s system requirements and cannot be bypassed. 

 

What This Means for You

Purchased Items 

  • All purchased items (apps, subscriptions, media) remain with your account.

  • Only the email address associated with the account will change.

  • You can choose to keep your account as a personal Apple ID or transfer it (if eligible). T

There is also an option to migrate the account. If this question is posed please forward to Jamf@nmsu.edu

 

If You Don't Update Your Email

  • You will have 30 days to act after receiving Apple’s notice.

  • If you do nothing, Apple will assign a temporary email (e.g., john-example.edu@temporary.appleaccount.com).

  • You must then sign in with the temporary email and update your Apple ID to a permanent one.

 

How to Update Your Apple ID 

  • Go to Apple ID Management

  • Follow the on-screen instructions to update your Apple ID email address.

  • If your account is eligible, you may also see an option to transfer it to a work or school account.

    • Not all accounts are eligible.

    • If no transfer option appears, the account will remain personal.

 

Where to Get Help

 

Example Email Notification

Users will receive an email from Apple prompting them to migrate or change their email address. It will look similar to this:

 

Apple ID Notification

 

 

Contact Information:

IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)
Email: help@nmsu.edu



Zoom Link: https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm

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