Service Catalog

Categories (11)

Accounts, Passwords and Access

Provides access to online resources and services at NMSU, including centrally managed email, MyNMSU, and digital licenses.

Administrative and Business Systems

Includes Banner, financial and procurement systems, human resources, and student information systems. Services also include data analysis and reporting, integrations, and data management.

Classroom Technology and Research

Includes setup support for classroom video and media devices and high-performance computing, large-scale storage, software/hardware, consulting, and troubleshooting support services.

Communication and Collaboration

Services related to email accounts, email lists, and calendaring, as well as the campus directory and emergency notifications.

Equipment, Software, Computer Labs, and Printing

Computer Lab assistance for faculty & students, assistance with IT purchases, technical assistance for computers hardware and related peripherals, along with desktop software help for faculty and staff.

Information Security

Services and tools that safeguard NMSU’s computing resources and data include desktop configuration, mobile device management, authentication systems, antivirus software, firewalls, and network monitoring.

Network, Voice, and Connectivity

Network services for the campus data network and related systems. Services include analog and digital voice telephone, voicemail, wireless services, and customer voice and data line changes.

Portfolio and Project Management

Includes Enterprise Systems and Infrastructure project requests.

Server and Storage Management

Includes application server software, backup of desktops and servers, virtual machines, and cloud computing services.

Web and Hosting Services

Options for building web applications and websites. Includes both campus-supported and self-service  options.

Student Services

We are a one-stop student service center designed to help both undergraduate and graduate students manage the business of going to college. We provide answers and information about admissions, financial aid, registration, bill payment, and student records - all in a single location!

Services (1)

General Request

Offers assistance with general service requests and questions concerning NMSU-supported technologies.