Overview
The NMSU's Information Technology (IT) Department offers an Equipment Rental Program for main campus students, faculty and staff. This article will walk you through the steps to gain administrative access to your rental laptop.
Before you begin
First, sign into the laptop with NMSU credentials. It is highly recommended that you sign into Company Portal first, and you must use your NMSU credentials. The steps below require a stable Internet connection.
Procedure
Step 1:
In the search bar type, "Company Portal" and open the app:
Step 2:
Once in Company Portal select, "Show all" in the Apps section.
Step 3:
Select the app titled, "Promote User to Admin."
Step 4:
Select "Install."
The laptop will restart once the installation is complete. After signing in, you should have administrative privileges.
If you're still experiencing issues, please contact us at stpequiprent@nmsu.edu.
If You're Still Experiencing Issues
Submit a ticket to the IT Help Desk here.
Contact Information:
IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)
Email: help@nmsu.edu
Zoom Link: https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm