What Is It?
This service allows staff to request the creation of new Knowledge Base (KB) articles or updates to existing ones, ensuring users always have access to accurate, up-to-date information.
Who Is Eligible to Use It?
NMSU staff members.
How Do I Get Started?
Click the Request Service button above to submit a request.
You will be asked to provide:
- Your name, department/account, and email
- The group owner responsible for maintaining the article
- Priority level of the request
- Whether the request is for a new article or a revision of an existing one
- As much detailed information as possible to streamline the process
Once submitted, the request will be routed to the Knowledge Base group. They will assign a ticket and may reach out for additional details if needed.
How Much Does It Cost?
There is no cost to submit a request.