Mac: Log In with NMSU Credentials

Overview

This article will walk you through the steps to log in to an NMSU-owned Mac computer using your NMSU credentials.
Make sure your device is connected to the NMSU network before logging in.

Procedure


Step 1: Connect to the Internet

  1. Make sure your Mac is connected to the Internet.

  2. Click the Internet (Wi-Fi) icon on the top-right corner of your Mac screen.

    • When connected, the Wi-Fi icon should appear white.

Desktop Wifi Icon

  1. Once connected, the login screen should appear as shown below:

NMSU desktop login screen

 

Step 2: Refresh the Network Connection (if the login screen doesn't appear)

  1. If the login screen doesn't appear, click the computer icon in the top-right corner of your screen.

Mac Computer Icon

  1. Then click the refresh icon next to it.

Mac refresh icon

  1. After refreshing, the correct login screen should display:

NMSU login screen

 

Step 3: Log In

  1. On the login screen, enter your NMSU username and password. 
  2. Make sure you are on the correct login screen, as shown below:

NMSU desktop login screen

 

  1.  Do not attempt to log in from this local screen:

Incorrect login screen

 

Troubleshooting

Restart your Mac, then reconnect to Wi-Fi once it powers back on. The correct NMSU login screen should display automatically.
 

If You're Still Experiencing Issues

Submit a ticket to the IT Help Desk here.  

Contact Information:

IT Help Desk Contact & Zoom Desk
In Person: Hardman & Jacobs Undergraduate Learning Center - Room 105
Phone: (575) 646-HELP (4357)
Email: help@nmsu.edu



Zoom Link: https://nmsu.zoom.us/my/nmsuithelpdesk
Or meeting ID: nmsuithelpdesk
Zoom with us M-F 8am-5pm

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