NMSU Residential Network Support

What Is It?

This service provides IT and network support to the NMSU residential halls, apartments, and housing units. It includes Ethernet and Wi-Fi installation, maintenance, and technical support for residential areas.

Self-Service Solutions

If you are in need of technical support, visit the WiFi & Ethernet page for step-by-step setup guides and troubleshooting tips. 

Who Is Eligible to Use It?

NMSU residents in residential halls, apartments, and housing units. 

How Do I Get Started?

If the self-service solutions did not resolve your issue, click the "Request Service" button on the right to submit a ticket to the IT Help Desk. 

You’ll be prompted to enter your name and a full description of the issue. Include any details that may help the IT team resolve your request quickly.

How Much Does It Cost?

There is no cost for general network support and troubleshooting services. Installation and repair costs vary by type of service requested.