IT Services

Comprehensive IT services supporting NMSU’s administrative operations, including information security, technical support, data reporting, system integration, network/connectivity, and access control.

Categories (10)

Accounts, Passwords and Access

Provides access to online resources and services at NMSU, including centrally managed email, MyNMSU, and digital licenses.
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Administrative and Business Systems

Includes Banner, financial and procurement systems, human resources, and student information systems. Services also include data analysis and reporting, integrations, and data management.
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Classroom Technology and Research

Includes setup support for classroom video and media devices and high-performance computing, large-scale storage, software/hardware, consulting, and troubleshooting support services.
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Communication and Collaboration

Services related to email accounts, email lists, and calendaring, as well as the campus directory and emergency notifications.
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Project Management

The EPMO team oversees university-wide IT initiatives, managing a dynamic portfolio that includes strategic projects, internal IT improvements, and objectives aligned with both academic and business priorities. By delivering comprehensive services and expert guidance, the EPMO ensures seamless alignment with institutional goals, driving innovation and fostering operational excellence across the university ecosystem.
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Equipment, Software, Computer Labs, and Printing

Computer Lab assistance for faculty & students, assistance with IT purchases, technical assistance for computers hardware and related peripherals, along with desktop software help for faculty and staff.
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Information Security

Services and tools that safeguard NMSU’s computing resources and data include desktop configuration, mobile device management, authentication systems, antivirus software, firewalls, and network monitoring.
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Network, Voice, and Connectivity

Network services for the campus data network and related systems. Services include analog and digital voice telephone, voicemail, wireless services, and customer voice and data line changes.
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Server and Storage Management

Includes application server software, backup of desktops and servers, virtual machines, and cloud computing services.
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Web and Hosting Services

Options for building web applications and websites. Includes both campus-supported and self-service  options.
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Services (3)

Change Advisory Board Review

Authorizes and increases awareness of changes made--and assists in delivering support--to the NMSU System.

Procurement of Information Technology (Pre-Approval Request)

Procurement of Information Technology (Pre-Approval Request) is a mandatory review process for all IT purchases to ensure compliance with university, state, and federal policies, as well as budget, compliance, and security standards.

General Request

Offers assistance with general service requests and questions concerning NMSU-supported technologies.