What Is It?
This service allows users to report issues or request support with the installation and/or operation of the campus data network and related service offerings on a campus-wide basis.
Self-Service Solutions
If you're having trouble the Campus Network or related service offering, use the links below:
Connect an Android Device Step-by-step instructions to connect your Android phone to Aggie-Wifi
Connect an iPhone or iPad Step-by-step instructions to connect your Apple mobile device to Aggie-Wifi
Connect Your MacBook Step-by-step instructions to connect your MacBook to Aggie-Wifi
Connect a Netgear Router Set up your Netgear router for use at home or in supported housing.
If you're still experiencing issues after trying our "Self-Service Solutions", click here to submit a ticket to the IT Help Desk
Who Is Eligible to Use It?
NMSU faculty, staff, students, sponsored programs and third-party vendors are eligible to report issues or request support with the installation and/or operation of the campus data network and related service offerings.
How Do I Get Started?
Click the "Report an Issue" button above to report an issue or request support with the installation and/or operation of the campus data network and related service offerings. You will be prompted to enter your name, department, and full details of your ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
How Much Does It Cost?
There is no fee for users to report problems with the NMSU network.