Password Reset

What Is It?

This service assists users with recovering their myNMSU username or resetting their myNMSU password. Password reset support for the E-Print system is also available through this service.

Self-Service Solutions

If you're having trouble accessing your account, use the links below:

Forgot Username?- Retrieve your NMSU username

Reset myNMSU password- Change or recover your NMSU password

How to Reset Your myNMSU & Canvas Password- Step-by-step guide for resetting your login credentials

If you're still experiencing issues after trying our "Self-Service Solutions", click here to submit a ticket to the IT Help Desk

Who Is Eligible to Use It?

NMSU staff and students are eligible to request assistance with myNMSU username recovery and password reset services or E-Print system password reset services.

How Do I Get Started?

To request recovery of your myNMSU username or password reset, click this link. You will be prompted to enter your myNMSU username or registered email address to begin your request. If you have trouble accessing the site, recovering your username, resetting your password, or need assistance resetting your E-Print system password, please click the "Request Service" button above. 

How Much Does It Cost?

There is no fee to request assistance with myNMSU username recovery and password reset services or E-Print system password resets.