What Is It?
This service assists users with recovering their myNMSU username or resetting their myNMSU password. Password reset support for the E-Print system is also available through this service.
Self-Service Solutions
If you're having trouble accessing your account, visit the Account & Email Support page for step-by-step guides and troubleshooting tips.
If you're still experiencing issues, use the "Request Service" button on the right to submit a ticket to the IT Help Desk.
Who Is Eligible to Use It?
Staff and students are eligible to request password reset support.
How Do I Get Started?
To recover your myNMSU username or reset your password, click this link. Enter your myNMSU username or registered email to begin.
If you can't access the site or need help with your E-Print password, click "Request Service" above.
How Much Does It Cost?
There is no cost to request assistance with the recovery of your username or password.