What Is It?
This service manages the design, installation, and operation of the campus core VoIP system and provides telecommunication services such as analog and digital voice services, voicemail, and long-distance telecommunication.
Self-Service Solutions
If you're having trouble phone services, use the links below:
Help & Instructions Step-by-step guidance for customizing your Cisco phone.
Getting Started Instructions for downloading, installing, and logging in to the Cisco Jabber app, plus tips on how to use it.
If you're still experiencing issues after trying our "Self-Service Solutions", click here to submit a ticket to the IT Help Desk
Who Is Eligible to Use It?
NMSU faculty, staff, students, sponsored programs and third-party vendors are eligible to request support with the installation and/or operation of the campus core VoIP system and related service offerings.
How Do I Get Started?
Click the "Request Service" button above to request support with the installation and/or operation of the campus core VoIP system and related service offerings. You will be prompted to enter your name, department, and full details of your ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
How Much Does It Cost?
All fees and recurring charges associated with the installation and operation of the campus core VoIP system and related service offerings are listed here.