What Is It?
This service provides Audio Visual (AV) support for in-person and online events. Staff can help with setting up microphones, projectors, screens, and other multimedia equipment for conferences, seminars, lectures, legislative meetings, convocation, and other events. This can also be used to request Audio Visual Support for online meetings and webinars.
Self-Service Solutions
If you're having trouble accessing Zoom, use the link below:
Download & Install the App A Step-by-Step Guide to Installing and Downloading the Zoom app.
Who Is Eligible to Use It?
NMSU academic and administrative departments are eligible to request this service.
How Do I Get Started?
If the self-service solutions did not resolve your issue, click the Request Service button on the right to submit a ticket to the IT Help Desk.
You’ll be asked to provide your name, department, and details about your request, including event dates, setup needs, or any special circumstances that may help us prepare.
Please submit your request at least 5 business days in advance to ensure adequate preparation time and setup.
How Much Does It Cost?
There is no cost for this service. Support is provided on a first-come, first-served basis.