What Is It?
This service assists users with email setup and support, including:
- Email client configuration
- Mobile device integration
- Web access and login issues
- Troubleshooting and general support
Self-Service Solutions
Access step-by-step guides and troubleshooting tips for common account and email issues:
Account & Email Support- Support for account management, email setup, password resets, and Outlook troubleshooting.
Microsoft Office 365- Support for installing, accessing, and using Microsoft 365 apps and services.
Who Is Eligible to Use It?
NMSU faculty, staff, and students are eligible to request email support through NMSU IT Email Support ticket system.
How Do I Get Started?
If the self-service solutions did not resolve your issue, click the Request Support button on the right to submit a ticket to the IT Help Desk.
You will be prompted to enter your name, department, and a detailed description of the issue. Providing any relevant background or supporting information will help us resolve your request more quickly.
How Much Does It Cost?
There is no cost to request Email Support from the NMSU IT Help Desk.