What Is It?
This service provides assistance to users with configuring email clients, email on mobile devices, web access, and login issues, and any other email-related troubleshooting issues.
Self-Service Solutions
If you're having trouble NMSU account and email, use the links below:
First-Time Users Activate your NMSU Account & Email
Change Username View criteria for Students & Employees
Reset myNMSU password- Change or recover your NMSU passw
How to Reset Your myNMSU & Canvas Password- Step-by-step guide for resetting your login credentials
Post-Graduation Access Access info if you haven't logged in over a year
If you're still experiencing issues after trying our "Self-Service Solutions", click here to submit a ticket to the IT Help Desk
Who Is Eligible to Use It?
NMSU faculty, staff, and students are eligible to request Email Support through NMSU IT's Email Support ticket system.
How Do I Get Started?
Click on the "Request Support" button above to request assistance with common Email Support issues, including client configuration, mobile device integration, web access, login, and troubleshooting concerns. You will be prompted to enter your name, department, and full details of your ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
How Much Does It Cost?
There is no fee to request Email Support from the NMSU IT Help Desk.