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Specialty Projects with Outside Vendors

  1. Services
  2. Project Management
? NMSU faculty and staff are eligible to request Specialty Project management services through the NMSU IT Project Management Office.  How Do I Get Started? Click the "Request Service" button above

Banner INB/Self-Service Support

  1. Services
  2. Accounts, Passwords and Access
of data. Who Is Eligible to Use It? NMSU staff and students are eligible to request assistance with Banner INB/Self-Service features and related issues. How Do I Get Started? Click the

Printer Support

  1. Services
  2. Equipment, Software, Computer Labs, and Printing
? NMSU faculty and staff are eligible to request Printer Support services and make general maintenance requests. How Do I Get Started? Click the "Request Service" button above to request Printer

Networking Problem

  1. Services
  2. Network, Voice, and Connectivity
  3. Campus Network
What Is It? This service allows users to report problems with the NMSU network or campus security cameras.  Who Is Eligible to Use It? NMSU faculty, staff, students, sponsored programs and

Data Breach Handling

  1. Services
  2. Information Security
, and reported from beginning to end. Who Is Eligible to Use It? NMSU executive administration, faculty, and staff are eligible to request assistance with managing suspected or known data breach

Training

  1. Services
  2. Classroom Technology and Research
with FERPA, PCI, and HIPAA regulations, among other subjects.  Who Is Eligible to Use It? NMSU executive administration, faculty, staff, and students are eligible to request in-person and virtual

Project & Portfolio Management

  1. Services
  2. Project Management
Projects IT Projects System-wide Business Affairs principal Initiatives Who Is Eligible to Use It? NMSU faculty and staff are eligible to request professional Project Management services

Mobile Lab Checkouts

  1. Services
  2. Equipment, Software, Computer Labs, and Printing
What Is It?  This service provides users with the short-term checkout of 30 Chromebooks and a mobile charging cart.  Who Is Eligible to Use It? All NMSU faculty and staff are eligible to

Canvas Support

  1. Services
  2. Accounts, Passwords and Access
include inquiries about grades, importing existing course content, and adding or removing courses from your Canvas homepage. Who Is Eligible to Use It? NMSU staff and students are eligible to

myNMSU Support

  1. Services
  2. Accounts, Passwords and Access
inquiries about accessing faculty, employee, student, and personal information data or password management services. Who Is Eligible to Use It? NMSU staff and students are eligible to request basic

Troubleshooting

  1. Services
  2. Network, Voice, and Connectivity
  3. Network Connection
, laptops, tablets, and gaming consoles. Who Is Eligible to Use It? NMSU faculty and staff are eligible to request diagnostic and troubleshooting support for Network Connection issues. How Do I

Compliance Assurance

  1. Services
  2. Information Security
Eligible to Use It? NMSU executive administration, faculty, and staff are eligible to request reviews to ensure that their operations/processes are compliant with applicable laws, regulations, and

Review of Documents

  1. Services
  2. Information Security
regulations. Who Is Eligible to Use It? NMSU executive administration, faculty, and staff are eligible to request a Review of Documents that contain or potentially contain sensitive NMSU data to

DNS Entries

  1. Services
  2. Network, Voice, and Connectivity
Cascade or other cloud-based systems.  Who Is Eligible to Use It? NMSU faculty and staff are eligible to add, remove, or change NMSU DNS entries. How Do I Get Started? Click the "Request

Campus Network

  1. Services
  2. Network, Voice, and Connectivity
. Who Is Eligible to Use It? NMSU faculty, staff, students, sponsored programs and third-party vendors are eligible to report issues or request support with the installation and/or operation of the