What Is It?
Two-factor authentication (2FA) is an identity and access management security method that requires two forms of identification to access resources and data. Users can request assistance with setting up and adding additional devices for 2FA.
Self-Service Solutions
Having trouble setting up 2FA? Visit the 2FA Articles page for step-by-step guides and troubleshooting tips.
If you're still experiencing issues, use the "Request Service" button on the right to submit a ticket to the IT Help Desk.
Who Is Eligible to Use It?
NMSU faculty, staff, and students are eligible to request 2FA assistance.
How Do I Get Started?
Click the "Request Service" button above to request 2FA assistance. You will be prompted to enter your name, department, and full details of your ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
How Much Does It Cost?
There is no fee to request 2FA assistance.