What Is It?
Two-factor authentication (2FA) is an identity and access management security method that requires two forms of identification to access resources and data. Users can request assistance with setting up and adding additional devices for 2FA.
Self-Service Solutions
If you're having trouble setting up 2FA, use the links below:
Add a new device Add 2FA to a new device.
Smartphone setup Set Up 2FA with your phone.
Microsoft Authenticator Use the Microsoft Authenticator app.
Text message Set up 2FA via Text.
Still have questions? Get answers to common 2FA questions.
If you're still experiencing issues after trying our "Self-Service Solutions", click here to submit a ticket to the IT Help Desk
Who Is Eligible to Use It?
NMSU faculty, staff, and students are eligible to request 2FA assistance.
How Do I Get Started?
Click the "Request Service" button above to request 2FA assistance. You will be prompted to enter your name, department, and full details of your ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
How Much Does It Cost?
There is no fee to request 2FA assistance.