What Is It?
This service connects technical experts with business users and subject matter experts to develop and maintain analytic and reporting solutions that help answer key business questions. These solutions are primarily available to central administrative offices and the broader university community through NMSU Analytics (powered by Cognos). Additional offerings include ad-hoc reporting, data model development, and administration and end-user support for NMSU Analytics, the Operational Data Store (ODS), and the university’s data warehouse.
All NMSU Analytics knowledgebase articles—including navigation guides, troubleshooting steps for common login issues, best practices, report scheduling instructions, and more—are available here: NMSU Analytics. A general navigation video for NMSU Analytics can be found here: General Navigation Guide.
Who Is Eligible to Use It?
Academic and administrative departments
How Do I Get Started?
Click the Request Service button above to submit a ticket.
Before submitting, review the Request Academic Data Access guidelines. This explains how to request access to academic data in our analytics environment. If you have questions before opening a request, contact cognos_help@nmsu.edu.
You will be asked to provide a request title, type, business domain, indicate whether the request is new or a modification, and describe the needed report or data change. Please include data steward sign-off, due date, and any attachments that support your request.
How Much Does It Cost?
There is no cost for this service.