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TDX Request

  1. Services
  2. IT Services
  3. Administrative and Business Systems
What Is It? This platform is dedicated to submitting requests for projects, forms, or any services related to the TeamDynamix Ticketing System.  Who Is Eligible to Use It? NMSU Staff Members

Access to Existing Cascade Website

  1. Services
  2. IT Services
  3. Web and Hosting Services
What Is It?  Cascade CMS is a web content management system for creating websites that can be used by departments at NMSU to produce new sites for departmental use and by faculty and staff who

Account Request

  1. Services
  2. IT Services
  3. Classroom Technology and Research
  4. High Performance Computing (HPC)
account on NMSU’s HPC cluster, “Discovery.” Who Is Eligible to Use It? The High Performance Computing (HPC) cluster is free to use for current students, faculty, and staff for both research and

Distribution Groups

  1. Services
  2. IT Services
  3. Communication and Collaboration
Eligible to Use It?  Only NMSU staff are eligible to request the creation of Distribution Groups for departmental and/or organizational use. NMSU faculty, staff, and students are eligible to request the

2FA UAT Management

  1. Services
  2. IT Services
  3. Accounts, Passwords and Access
  4. 2FA Support
What Is It? This service allows users of certain systems in the UAT environment to setup their authentication method for those accounts. Who Is Eligible to Use It? NMSU Staff that are

NMSU Email Account Access Post-Graduation or Non-Employment

  1. Knowledge Base
  2. Student Resources
  3. Account Management
  4. Account and Email Maintenance
Overview NMSU students, staff, and faculty retain access to their email accounts for one (1) year after their affiliation with the university ends. After this period, your email account will be

Desktop Support

  1. Services
  2. IT Services
  3. Equipment, Software, Computer Labs, and Printing
******Attention staff and faculty: Due to limited Desktop Support availability, incoming requests may experience delays.****** What Is It? Desktop Support offers support for several desktop

Shared Mailbox

  1. Services
  2. IT Services
  3. Server and Storage Management
. Who Is Eligible to Use It? All members of faculty and staff within a department are eligible to request a shared mailbox for use within their department. Users may only add other users within their

Office 365 Support

  1. Services
  2. IT Services
  3. Equipment, Software, Computer Labs, and Printing
This service offers assistance to faculty, staff, and students with installing and/or troubleshooting Office 365 software on their device(s). ... staff are eligible to submit requests for IT to install and/or troubleshoot Office 365 software on their devices.  How Do I Get Started?  Click the "Get Support" button above to request support

Temporary Guest Credentials

  1. Services
  2. IT Services
  3. Accounts, Passwords and Access
What Is It? For the creation or reactivation of temporary guest user accounts - active for 1 week from the date of creation or reactivation Who Is Eligible to Use It? Faculty and staff

Dashboard feedback

  1. Services
  2. IT Services
  3. Administrative and Business Systems
  4. Data, Reporting, and Analytics
What Is It? A way to provide feedback about a dashboard in NMSU Analytics.  Who Is Eligible to Use It? This service is eligible for all staff and faculty with NMSU Analytics access.  How

Procurement of Information Technology (Pre-Approval Request)

  1. Services
  2. IT Services
, security standards, compliance and strategic goals. Who Is Eligible to Use It? Faculty and Staff Only How Do I Get Started? Click on Submit on the top right and follow the instruction on

Classroom Technology Support

  1. Services
  2. IT Services
  3. Classroom Technology and Research
What Is It? This service provides assistance with classroom and conference room maintenance and technological support. Who Is Eligible to Use It? NMSU faculty, staff, and academic

High Performance Computing (HPC)

  1. Services
  2. IT Services
  3. Classroom Technology and Research
computational analysis from your personal computer.  Who Is Eligible to Use It?  The High Performance Computing (HPC) cluster is free to use for current students, faculty, and staff for both research and

Travel Authorization

  1. Services
  2. IT Services
  3. Administrative and Business Systems
policy. All travel must be approved prior to booking. Who Is Eligible to Use It? IT Staff How Do I Get Started? Select “Submit a Request” and provide the required information in the form. How Much Does It Cost? There is no cost associated with this service.