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Password Reset
experiencing issues, use the "Request Service" button on the right to submit a ticket to the IT Help Desk.
Who Is Eligible to Use It?
NMSU staff and students are eligible to request assistance with
Device Registration for Network Access
and troubleshooting tips.
If you're still experiencing issues, use the "Request Service" button on the right to submit a ticket to the IT Help Desk
Who Is Eligible to Use It?
NMSU staff
Telephone Voice Service
you're still experiencing issues, use the "Request Service" button on the right to submit a ticket to the IT Help Desk.
Who Is Eligible to Use It?
NMSU faculty, staff, students, sponsored
Computer Labs Management
details about your service request, including the lab from which you are requesting service.
How Much Does It Cost?
There is no fee for departments, students, faculty, or staff to request Computer Labs Management services from NMSU's IT Department.
Mac- Request Admin Privileges
for staff and faculty using NMSU-issued MacBooks only.
Procedure
Step 1:
Make sure you're on your main screen and have access to the top menu bar.
Step 2:
Click the
Preferred First Name - How to change your preferred first name.
Overview
The Preferred Name Rule is a strategy and set of procedures to allow students, faculty, and staff to represent their first name as they see fit. A person’s preferred name will essentially
Computer Lab 206 Reservation (Hardman and Jacobs Undergraduate Learning Center)
Windows Media Player
WinSCP
Zoom
Who Is Eligible to Use It?
NMSU Staff, Faculty, and NMSU Affiliates.
How Do I
Search Committee
Advisory Committee that has representatives from the campus community (i.e., students, staff, internal and external faculty members). Chairperson must be a tenured faculty member to serve as the chairperson
Network Connection
It?
NMSU faculty and staff are eligible to request assistance installing one or more data cables for network connectivity for new or existing devices and/or help diagnosing and troubleshooting
Campus Network
here to submit a ticket to the IT Help Desk
Who Is Eligible to Use It?
NMSU faculty, staff, students, sponsored programs and third-party vendors are eligible to report issues or request support
Purchase Now
through ICT's Technology Purchase Program are compliant with NMSU ARP 15.11 - Acceptable Use of ICT Equipment and Resources.
Who Is Eligible to Use It?
Faculty and staff are eligible to use
Shared Server Room
the electrical power, fire detection/suppression system, and security
Who Is Eligible to Use It?
NMSU faculty and staff are eligible to use this service. Users of services defined in the SLA
General Technology Consulting
request form
Service Audience
Faculty and Staff (Colleges, Departments, and Units)
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday
Technology Purchase Program
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff. ... (user)*
*Additional software can be installed through Company Portal
Who Is Eligible to Use It?
Faculty and staff are eligible to use NMSU's Technology Purchase Program to purchase devices
How to Install NMSU VPN for Windows (Cisco AnyConnect)
connection or to access the NMSU local area network off-campus, NMSU offers a Virtual Private Network Client for students, staff, and faculty to download. The VPN allows users to perform network activities