My Recently Visited Services

NMSU faculty and staff can use this service to request a new “people” Cascade CMS site for personal use.

Allows users to request the purchase of software for use on department-owned computers. Users may also request the purchase of software for use on remote/personal devices.

Offers assistance with general service requests and questions concerning NMSU-supported technologies not covered by the other service categories provided.

Includes, but is not limited to: desktop support for computer, email, software, hardware, password, and browser setup, configuration, and troubleshooting concerns.

Family and Medical Leave (FMLA), Faculty Care Leave, and Sick Leave Bank questions, submit requests for leave, inform HR of a potential need for medical leave, and submit documentation.

Access the NMSU internet by registering your device to the NMSU Network.

Use this service to request an Aggie ID (New Employee Data Form), submit supporting documentation for EPAF hires, submit Sensitive Duties Checklist, and to alert ECS of EPAF errors.

Provides administrative, installation, operational, and general technical support for Banner Self-Service items, NMSU-developed applications, and other third-party applications.

Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.

General Project Management Consultation
This service supports the requester with research, analysis, and exploration of IT solutions.

This service offers assistance to faculty, staff, and students with installing and/or troubleshooting Office 365 software on their device(s).

Provides basic support for Canvas, including assistance with login, navigation, and other general use issues.

Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).

This service is designed for adding or updating a Knowledge Base (KB) article

Provides assistance to users who require installation of one or more data cables for network connectivity for new or existing devices. Also helps users diagnose and troubleshoot Network Connection issues on specific campus devices, including Wi-Fi and direct Ethernet devices.

Provides face-to-face and web-based training on various topics, including computer and data security, privacy, compliance, and FERPA, PCI, and HIPAA.

Full-Cycle Project Management Support and Services
This service provides comprehensive project management support to central/distributed IT and campus departments, covering governance, initiation, planning, execution, and delivery of IT systems and services that support the New Mexico State University System.

Provides support for faculty with classroom and conference room maintenance and technological support.

Provides Email Support for NMSU community, which includes configuring email clients, email on mobile devices, web access, login, and any other email related troubleshooting issues.

NMSU departments can request IT help to purchase domains.

Provides IT and network support to NMSU residents.

Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.

This is a feedback form for the new myNMSU 2.0 portal. It allows you to give our IT team feedback on any broken links, errors, or other things you find on the new portal.

NMSU departments may request the creation of SharePoint sites for storing, organizing, sharing, and accessing information interdepartmentally.