My Recently Visited Services
Provides basic support for myNMSU, including assistance with login, navigation, and other general use issues.
Provides assistance to users who require installation of one or more data cables for network connectivity for new or existing devices. Also helps users diagnose and troubleshoot Network Connection issues on specific campus devices, including Wi-Fi and direct Ethernet devices.
Guests can access the NMSU internet by registering their device to the NMSU Guest Network.
Access the NMSU internet by registering your device to the NMSU Network.
Includes, but is not limited to: desktop support for computer, email, software, hardware, password, and browser setup, configuration, and troubleshooting concerns.
Assists in the removal of viruses and malware from student devices and the installation of anti-virus/anti-malware software.
Offers assistance with general service requests and questions concerning NMSU-supported technologies.
Provides students assistance with and answers to general Admissions-related questions and concerns.
For questions about retirement plan eligibility, enrollment, process, and to submit request for distribution or withdrawal forms for signature (403b, 457, ARP).
Service Offering for Netreg and DNS Sync Issues
Provides instructors with a seven-section exam report displaying grades by ID and name, student error-response locations, class analysis, and more. Instructors may also request scantron printing and design services.
Provides audio-visual support to users for in-person and online events, including assistance setting up microphones, projectors, and other Audio Visual Support systems for conferences, seminars, lectures, legislative meetings, convocation, or any other event that requires the use of multimedia equipment. The fee for this service is $75 per hour for in-person events and $37.50 for completely virtual events. This includes setup/tear-down time as well as time spent at the event. All requests should be made at least 5 business days in advance.
Allows admin to view and manage users' system roles, identifications, and access permissions.
Provides rental equipment to NMSU faculty, staff, and students, including laptops, digital projectors, screens, camcorders, and digital cameras.
Allows users to request security updates for all NMSU applications and Banner, including security requests for new access, modifications to existing access, or removal of access. Users can also request assistance for errors with current access.
Questions concerning general services, products or information.
Allows users to request the purchase of software for use on department-owned computers. Users may also request the purchase of software for use on remote/personal devices.
Requesting Shared Storage on the network for use by departments at NMSU.
NMSU departments can request IT help to purchase domains.
Allows users to report issues or request support with the installation and/or operation of the campus data network and related service offerings on a campus-wide basis.