My Recently Visited Services

Provides management and security support for mobile devices and computers through tools such as Jamf and Intune.

Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.

Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.

Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).

Support for classroom and conference-room technology

General desktop and device support.

Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.

Request software purchases or licensing for university or departmental use.

Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS

Request new, modified, or removed access for NMSU applications and Banner.

Request IT assistance for issues that don’t fit within an existing service category.

Helps students remove malware and install security software.

Use this service to request the status of a PageUp Position Description (PD) action.

Provides help with email setup, access, login, and troubleshooting.

Use this service to request employment verification documentation and to submit Request for Employment Verification form.

To submit a Personnel Action Form, create a Service Request for each PAF.

Provides support to applicants who need help completing or navigating the application process.

Update employee personal and departmental contact information, including addresses, phone numbers, and legal names.

Support for completing and submitting Alternative Work Arrangement (AWA) forms.

Support with tuition waiver eligibility, benefits, submission issues, status updates, taxability, and manual waiver forms for employees and their dependents.

Submit benefit enrollment or change forms, including insurance, retirement, NMERB, NMARP, 403b, and 457 agreements.

For questions about retirement plan eligibility, enrollment, process, and to submit request for distribution or withdrawal forms for signature (403b, 457, ARP).

Support for Family and Medical Leave (FMLA) requests and documentation.

Answers and support for annual leave, sick time, absences, and other time-off programs.