Popular Services
Includes, but is not limited to: desktop support for computer, email, software, hardware, password, and browser setup, configuration, and troubleshooting concerns.
Access the NMSU internet by registering your device to the NMSU Network.
Offers assistance with general service requests and questions concerning NMSU-supported technologies.
Allows users to request security updates for all NMSU applications and Banner, including security requests for new access, modifications to existing access, or removal of access. Users can also request assistance for errors with current access.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Family and Medical Leave (FMLA), Faculty Care Leave, and Sick Leave Bank questions, submit requests for leave, inform HR of a potential need for medical leave, and submit documentation.
Request Aggie id by submitting a New Employee Data Form, submit supporting documentation for EPAF hires, submit sensitive duties checklist and background check release forms.
Provides assistance to users who require installation of one or more data cables for network connectivity for new or existing devices. Also helps users diagnose and troubleshoot Network Connection issues on specific campus devices, including Wi-Fi and direct Ethernet devices.
Allows users to report issues or request support with the installation and/or operation of the campus data network and related service offerings on a campus-wide basis.
Provides administrative, installation, operational, and general technical support for Banner Self-Service items, NMSU-developed applications, and other third-party applications.
Allows users to request the purchase of software for use on department-owned computers. Users may also request the purchase of software for use on remote/personal devices.
A mailbox shared by multiple users within a department to read and send email messages.
Questions regarding eligibility for Tuition Waiver benefit for employees and their dependents, benefits offered, process, system issues, status of waiver, taxability, etc. Submit manual tuition waiver forms.
This ticket can be used for all talent acquisition questions (PageUp) for hiring proposals, postings, and PageUp access (except for Search Committee)
This service provides desktop support when a department is trying to onboard or offboard employees. You'll be able to notify your desktop support group of the change so that they can ensure the desktop computer is ready.
This service offers assistance to faculty, staff, and students with installing and/or troubleshooting Office 365 software on their device(s).
Assists users with myNMSU username recovery and E-Print system password resets.
Provides support for faculty with classroom and conference room maintenance and technological support.
Allows users to request the creation of Mailman email lists.
Use this form to add or remove access to an existing NMSU Cascade website. This access allows users to create, modify, and delete pages to this Cascade website.