Popular Services
Offers assistance with general service requests and questions concerning NMSU-supported technologies not covered by the other service categories provided.
Includes, but is not limited to: desktop support for computer, email, software, hardware, password, and browser setup, configuration, and troubleshooting concerns.
Request new, modified, or removed access for NMSU applications and Banner.
Submit your forms and supporting documentation here to enroll or change benefits, including insurances and retirement. Submit Benefit Enrollment/Waiver, FSA, NMERB, NMARP, 403b and 457 Salary Reduction Agreement forms.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Register your personal devices to connect securely to the NMSU's wired or wireless network.
Use this service to request an Aggie ID (New Employee Data Form), submit supporting documentation for EPAF hires, submit Sensitive Duties Checklist, and to alert ECS of EPAF errors.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Report issues or request support for the campus data network and related connectivity services.
Manage user roles, permissions, and UAT/UBAN account access or resets.
Family and Medical Leave (FMLA), Faculty Care Leave, and Sick Leave Bank questions, submit requests for leave, inform HR of a potential need for medical leave, and submit documentation.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Request access changes for Cascade CMS website.
Allows users to request the purchase of software for use on department-owned computers. Users may also request the purchase of software for use on remote/personal devices.
Submit changes to employee's name or work phone number in Banner. The phonebook directory is updated via an overnight process.
Get help with website errors, HTML issues, and general platform support.
Procurement of Information Technology (Pre-Approval Request) is a mandatory review process for all IT purchases to ensure compliance with university, state, and federal policies, as well as budget, compliance, and security standards.
Partner with our technical team to develop reports, dashboards, visualization tools, and data sets to answer business questions for internal operations and strategic decisions. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Assists users with myNMSU username recovery and E-Print system password resets.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Questions regarding medical, prescription, dental, vision, FSA, pre-tax premium plan, life insurances, long term disability, critical illness, hospital, accident, medical support orders, 1095-C, and COBRA.
Provides access management for specialized systems including Enterprise Password Manager, GitLab, and TeamDynamix.