Popular Services

Register your personal devices to connect securely to the NMSU's wired or wireless network.


Request IT assistance for issues that don’t fit within an existing service category.


General desktop and device support.


Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.


Request new, modified, or removed access for NMSU applications and Banner.


Support for Family and Medical Leave (FMLA) requests and documentation.


Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.


Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS


Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.


Rental service for university technology equipment and devices.


Request software purchases or licensing for university or departmental use.


Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).


Provides installation of network data cables and troubleshooting for campus network connectivity issues.


Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.


To submit a Personnel Action Form, create a Service Request for each PAF.


Get help with logging in, navigating, and managing your courses in Canvas.


Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.


Request access changes for Cascade CMS website.


Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.


Support for classroom and conference-room technology


Ensures IT product and service acquisitions meet policy, budget, and security requirements.


Desktop support for employee onboarding/offboarding.


Report issues or request support for the campus data network and related connectivity services.


Assists users with myNMSU username recovery and E-Print system password resets.


Manage user roles, permissions, and UAT/UBAN account access or resets.