Popular Services
Request IT assistance for issues that don’t fit within an existing service category.
Request new, modified, or removed access for NMSU applications and Banner.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Submit your forms and supporting documentation here to enroll or change benefits, including insurances and retirement. Submit Benefit Enrollment/Waiver, FSA, NMERB, NMARP, 403b and 457 Salary Reduction Agreement forms.
Family and Medical Leave (FMLA), Faculty Care Leave, and Sick Leave Bank questions, submit requests for leave, inform HR of a potential need for medical leave, and submit documentation.
Report issues or request support for the campus data network and related connectivity services.
Register your personal devices to connect securely to the NMSU's wired or wireless network.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Use this service to request an Aggie ID (New Employee Data Form), submit supporting documentation for EPAF hires, submit Sensitive Duties Checklist, and to alert ECS of EPAF errors.
Manage user roles, permissions, and UAT/UBAN account access or resets.
Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Provides secure, shared file storage for departments with managed access and support from IT.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
New employee share drive access request.
Provides support for Banner Self-Service, including assistance with access, login, and navigation issues.
Get help with website errors, HTML issues, and general platform support.
Request software purchases or licensing for university or departmental use.
IT guides technology decisions, while customers consult IT early in their planning.