Popular Services
Request new, modified, or removed access for NMSU applications and Banner.
Request IT assistance for issues that don’t fit within an existing service category.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Register your personal devices to connect securely to the NMSU's wired or wireless network.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Support for Family and Medical Leave (FMLA) requests and documentation.
Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.
Assistance with benefits-related questions, from eligibility to wellness and support services.
Questions about medical, dental, vision, FSA, insurance coverage, 1095-C, and COBRA.
Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS
Request software purchases or licensing for university or departmental use.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Update employee personal and departmental contact information, including addresses, phone numbers, and legal names.
Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Request access changes for Cascade CMS website.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Get help with website errors, HTML issues, and general platform support.
Assists users with myNMSU username recovery and E-Print system password resets.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Use this service to request employment verification documentation and to submit Request for Employment Verification form.