Popular Services
Includes, but is not limited to: desktop support for computer, email, software, hardware, password, and browser setup, configuration, and troubleshooting concerns.
Allows users to request security updates for all NMSU applications and Banner, including security requests for new access, modifications to existing access, or removal of access. Users can also request assistance for errors with current access.
Access the NMSU internet by registering your device to the NMSU Network.
Offers assistance with general service requests and questions concerning NMSU-supported technologies.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Provides assistance to users who require installation of one or more data cables for network connectivity for new or existing devices. Also helps users diagnose and troubleshoot Network Connection issues on specific campus devices, including Wi-Fi and direct Ethernet devices.
Allows users to report issues or request support with the installation and/or operation of the campus data network and related service offerings on a campus-wide basis.
Provides administrative, installation, operational, and general technical support for Banner Self-Service items, NMSU-developed applications, and other third-party applications.
Partner with our technical team to develop reports, dashboards, visualization tools, and data sets to answer business questions for internal operations and strategic decisions. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Family and Medical Leave (FMLA), Faculty Care Leave, and Sick Leave Bank questions, submit requests for leave, inform HR of a potential need for medical leave, and submit documentation.
Submit your forms and supporting documentation here to enroll or change benefits, including insurances and retirement. Submit Benefit Enrollment/Waiver, FSA, NMERB, NMARP, 403b and 457 Salary Reduction Agreement forms.
Use this form to add or remove access to an existing NMSU Cascade website. This access allows users to create, modify, and delete pages to this Cascade website.
NMSU faculty and staff can use this service to request a new Cascade CMS site for departmental use. You can choose to start fresh or migrate existing content from another site. You will also use this service when you are ready you are ready to publish your Cascade CMS site to the web.
Provides NMSU Faculty and Staff support with departmental, organizational, or personal website support.
Allows users to request static network IP addresses for connecting to specific secure applications such as Atomic, Evisions, and ODBC.
Allows users to request the purchase of software for use on department-owned computers. Users may also request the purchase of software for use on remote/personal devices.
Allows users to add, change, or remove DNS entries used to redirect hostnames to cloud-based vendors.
Request Aggie id by submitting a New Employee Data Form, submit supporting documentation for EPAF hires, submit sensitive duties checklist and background check release forms.
Provides IT and network support to NMSU residents.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Provides support for faculty with classroom and conference room maintenance and technological support.