Popular Services
Request IT assistance for issues that don’t fit within an existing service category.
Request new, modified, or removed access for NMSU applications and Banner.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Register your personal devices to connect securely to the NMSU's wired or wireless network.
Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Support for Family and Medical Leave (FMLA) requests and documentation.
Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Request software purchases or licensing for university or departmental use.
Assistance with benefits-related questions, from eligibility to wellness and support services.
Support for classroom and conference-room technology
Provides support for Banner Self-Service, including assistance with access, login, and navigation issues.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Questions about medical, dental, vision, FSA, insurance coverage, 1095-C, and COBRA.
This service delivers full-cycle project management support for IT systems and services across the NMSU System, from governance through delivery.
New employee share drive access request.
Assists users with myNMSU username recovery and E-Print system password resets.