Popular Services
Request IT assistance for issues that don’t fit within an existing service category.
Request new, modified, or removed access for NMSU applications and Banner.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.
Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS
Request software purchases or licensing for university or departmental use.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Support for Family and Medical Leave (FMLA) requests and documentation.
Manage user roles, permissions, and UAT/UBAN account access or resets.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Report issues or request support for the campus data network and related connectivity services.
Request access changes for Cascade CMS website.
Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Support with tuition waiver eligibility, benefits, submission issues, status updates, taxability, and manual waiver forms for employees and their dependents.
Assistance with benefits-related questions, from eligibility to wellness and support services.
Allows departments and organizations to send emails to a predefined group of recipients using a single address.
Get help with website errors, HTML issues, and general platform support.