Popular Services
Includes, but is not limited to: desktop support for computer, email, software, hardware, password, and browser setup, configuration, and troubleshooting concerns.
Access the NMSU internet by registering your device to the NMSU Network.
Offers assistance with general service requests and questions concerning NMSU-supported technologies.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Allows users to request security updates for all NMSU applications and Banner, including security requests for new access, modifications to existing access, or removal of access. Users can also request assistance for errors with current access.
Provides administrative, installation, operational, and general technical support for Banner Self-Service items, NMSU-developed applications, and other third-party applications.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Provides assistance to users who require installation of one or more data cables for network connectivity for new or existing devices. Also helps users diagnose and troubleshoot Network Connection issues on specific campus devices, including Wi-Fi and direct Ethernet devices.
Allows users to report issues or request support with the installation and/or operation of the campus data network and related service offerings on a campus-wide basis.
This ticket can be used for all talent acquisition questions (PageUp) for hiring proposals, postings, and PageUp access (except for Search Committee)
Family and Medical Leave (FMLA), Faculty Care Leave, and Sick Leave Bank questions, submit requests for leave, inform HR of a potential need for medical leave, and submit documentation.
Allows users to request the purchase of software for use on department-owned computers. Users may also request the purchase of software for use on remote/personal devices.
Request Aggie id by submitting a New Employee Data Form, submit supporting documentation for EPAF hires, submit sensitive duties checklist and background check release forms.
Partner with our technical team to develop reports, dashboards, visualization tools, and data sets to answer business questions for internal operations and strategic decisions. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Questions regarding medical, prescription, dental, vision, FSA, pre-tax premium plan, life insurances, long term disability, critical illness, hospital, accident, medical support orders, 1095-C, and COBRA.
Submit your forms and supporting documentation here to enroll or change benefits, including insurances and retirement. Submit Benefit Enrollment/Waiver, FSA, NMERB, NMARP, 403b and 457 Salary Reduction Agreement forms.
Requesting Shared Storage on the network for use by departments at NMSU.
A mailbox shared by multiple users within a department to read and send email messages.
Use this form to add or remove access to an existing NMSU Cascade website. This access allows users to create, modify, and delete pages to this Cascade website.
NMSU faculty and staff can use this service to request a new Cascade CMS site for departmental use. You can choose to start fresh or migrate existing content from another site. You will also use this service when you are ready you are ready to publish your Cascade CMS site to the web.
Allows users to request to add or remove user access to supplemental applications including Enterprise Password Manager, GitLab, and TeamDynamix.