Popular Services
Request IT assistance for issues that don’t fit within an existing service category.
Request new, modified, or removed access for NMSU applications and Banner.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS
Request software purchases or licensing for university or departmental use.
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.
Register your personal devices to connect securely to the NMSU's wired or wireless network.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Request access changes for Cascade CMS website.
Support for Family and Medical Leave (FMLA) requests and documentation.
Update employee personal and departmental contact information, including addresses, phone numbers, and legal names.
Assistance with benefits-related questions, from eligibility to wellness and support services.
Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Get help with website errors, HTML issues, and general platform support.
Desktop support for employee onboarding/offboarding.
Supports automated scheduling and integration of third-party applications through AMV9.
Manage user roles, permissions, and UAT/UBAN account access or resets.
Use this tool to improve the quality of your website's online presence.
Report issues or request support for the campus data network and related connectivity services.