Popular Services
Request IT assistance for issues that don’t fit within an existing service category.
Request new, modified, or removed access for NMSU applications and Banner.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Register your personal devices to connect securely to the NMSU's wired or wireless network.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Request software purchases or licensing for university or departmental use.
Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.
Manage user roles, permissions, and UAT/UBAN account access or resets.
Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.
Support for Family and Medical Leave (FMLA) requests and documentation.
Assistance with benefits-related questions, from eligibility to wellness and support services.
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Update employee personal and departmental contact information, including addresses, phone numbers, and legal names.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Desktop support for employee onboarding/offboarding.
Assists users with myNMSU username recovery and E-Print system password resets.
Use this service to submit One-Time Payment requests.
Submit general employment and compensation questions.