Popular Services
Request IT assistance for issues that don’t fit within an existing service category.
Support for completing and submitting Alternative Work Arrangement (AWA) forms.
Request new, modified, or removed access for NMSU applications and Banner.
Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.
Request software purchases or licensing for university or departmental use.
Support for Family and Medical Leave (FMLA) requests and documentation.
Manage user roles, permissions, and UAT/UBAN account access or resets.
Assistance with benefits-related questions, from eligibility to wellness and support services.
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Desktop support for employee onboarding/offboarding.
Request access changes for Cascade CMS website.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Get help with website errors, HTML issues, and general platform support.
Use this service to submit One-Time Payment requests.