Popular Services

Request IT assistance for issues that don’t fit within an existing service category.


Register your personal devices to connect securely to the NMSU's wired or wireless network.


General desktop and device support.


Request new, modified, or removed access for NMSU applications and Banner.


Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.


Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS


Request software purchases or licensing for university or departmental use.


Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.


Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.


Support for Family and Medical Leave (FMLA) requests and documentation.


Rental service for university technology equipment and devices.


Get help with logging in, navigating, and managing your courses in Canvas.


Provides installation of network data cables and troubleshooting for campus network connectivity issues.


To submit a Personnel Action Form, create a Service Request for each PAF.


Support for classroom and conference-room technology


Ensures IT product and service acquisitions meet policy, budget, and security requirements.


Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).


Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.


Provides help with email setup, access, login, and troubleshooting.


Request new reports, report updates, or access to academic data. Includes products developed in NMSU Analytics (Powered by Cognos), ad-hoc reporting, and data warehouse development.


Manage user roles, permissions, and UAT/UBAN account access or resets.


Report issues or request support for the campus data network and related connectivity services.


Vendor VPN access to NMSU IT resources.


Request access changes for Cascade CMS website.


Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.