Popular Services
Request IT assistance for issues that don’t fit within an existing service category.
Request new, modified, or removed access for NMSU applications and Banner.
Assistance with benefits-related questions, from eligibility to wellness and support services.
Users may request to purchase devices like desktop and laptop computers, monitors, and accessories. The NMSU Technology Purchasing Program has identified cost-effective technological solutions available to NMSU faculty and staff.
Provides support with the installation and/or operation of the campus core VoIP system and associated service offerings.
Request support for NMSU and third-party applications, including development, maintenance, and integration assistance.
Support for Family and Medical Leave (FMLA) requests and documentation.
Register your personal devices to connect securely to the NMSU's wired or wireless network.
Use to request an Aggie ID (New Employee Data Form), submit EPAF hiring documentation and Sensitive Duties Checklist, and report EPAF errors to ECS
Get help with website errors, HTML issues, and general platform support.
Update employee personal and departmental contact information, including addresses, phone numbers, and legal names.
Submit benefit enrollment or change forms, including insurance, retirement, FSA, NMERB, NMARP, 403b, and 457 agreements.
Ensures IT product and service acquisitions meet policy, budget, and security requirements.
Provides installation of network data cables and troubleshooting for campus network connectivity issues.
Questions about medical, dental, vision, FSA, insurance coverage, 1095-C, and COBRA.
Manage user roles, permissions, and UAT/UBAN account access or resets.
Assists users with myNMSU username recovery and E-Print system password resets.
Request software purchases or licensing for university or departmental use.
Shared Mailbox allows departments to use a centralized email address that multiple users can access to send and receive departmental messages.
Provides assistance with setting up and adding additional devices for two-factor authentication (2FA).
Request access changes for Cascade CMS website.